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  domain:
  password:
  email:
(eg. name@domain.com)
  password:
  interface:
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I don't know my username or password! What should I do?

Forgot your OpenSRS username and password? Enter your domain name below to have them emailed to you.
 
Domain Name: www.


OpenSRS sends one's password immediately, but due to network conditions and mail server load it can take from a few minutes to a few hours for the email to arrive.
  • Enter your domain in the form domain.dom, and not www.domain.com or http://www.domain.com.

  • The OpenSRS username and password will be emailed to the administrative contact email address on the domain.  If you don't know what this address is, lookup your domain in the WHOIS database.

  • Once you have your domain username and password, you should be able to login to the domain toolkit or renew your domain online.

I have a .CA domain and need my CIRA account number and password.
Enter your .CA domain here to have your CIRA account number and password emailed to the admin contact currently listed on the domain.
 
Domain Name: www.

 



Note that it can take a few hours for CIRA to send out one's account information.

What if the administrative contact email address on my domain is old or no longer valid?
In a case where you don't know your OpenSRS username and password or CIRA account number and password (if applicable) AND the admin contact email address on your domain is no longer valid, you must fax the registry directly to get it updated.

Please click here to get the Administrative Email Address Change Form for non-CA domains.

To view this form, you may need the Adobe Acrobat Reader; to download this program, click here.  It's available for Macintosh, Windows, and many popular flavours of Unix.

Please fax the appropriate form to: +1-416-531-2516 ATTN: OpenSRS Admin Email Change.


For CA domains:

Changes for the Administrative Email Address for CA domains are submitted by Tucows to CIRA (the CA registry) for processing. You must complete one of the following CIRA forms and provide the appropriate documentation. Please fax the appropriate form to: +1-416-531-2516 ATTN: OpenSRS Admin Email Change.

When the Registrant is an Individual

Please click here to get the Administrative Email Address Change Form for CA domains registered to an individual. Please ensure the request form has been signed, and you have included a clear photocopy of the registrant's Photo ID (signature side is required).

When the Registrant is an Organization

Please click here to get the Administrative Email Address Change Form for CA domains registered to an organization. Please ensure the request form has been signed, and you have printed the form on your organization's letterhead and you have included a clear photocopy of the admin contact's Photo ID (signature side is required).

Once the registry receives your request, they will update your registration with the new information. If the changes are for a .ca domain, monitor your email for an email from CIRA asking you to confirm the changes.  Once that is done, come back to this page to have your domain username and password emailed to you at the new address.